As part of the digitization project, RISE, in collaboration with eight participating private health insurers (PKVs), rolled out the electronic patient record (ePA) and integrated it into the insurers’ system landscapes. As a result, RISE, together with BITMARCK, currently provides the ePA to a total of 13 private health insurers. As early as 2025, as part of a joint project, RISE had already implemented the technical connection to the telematics infrastructure as well as central applications such as GesundheitsID, online check-in, and e-prescriptions for the eight participating private health insurers. With the successful introduction of the ePA, the second phase of the project has now been completed on schedule, further expanding digital care for privately insured individuals.

This challenging project was completed on schedule in just eight months. RISE provided the eight participating private health insurers with the necessary ePA components and coordinated implementation across all project partners. Thanks to the proven model of joint project management, synergies were leveraged and the rollout was carried out efficiently, in a standardized manner, and in a scalable way.

“The simultaneous rollout of the ePA at eight private health insurers within the planned timeframe was a challenging undertaking. The fact that all integrations were successfully implemented is the result of close, collaborative work among all parties involved,” explains Dr. Christian Schanes, a member of RISE’s executive board. “With the successful rollout of the ePA, we are expanding the foundation for service providers to utilize the private health insurance-specific integration.”

Die ePA ermöglicht Versicherten, medizinische Dokumente wie Befunde, Arztbriefe oder Medikationspläne zentral zu speichern und bei Bedarf behandelnden Leistungserbringern sicher zur Verfügung zu stellen. Dadurch werden Behandlungsabläufe vereinfacht, Doppeluntersuchungen vermieden und die Zusammenarbeit zwischen Ärzten, Krankenhäusern und weiteren Gesundheitsdienstleistern verbessert. Versicherte erhalten damit einen modernen, sicheren und benutzerfreundlichen Zugang zu ihren Gesundheitsdaten. Zugleich können die Versorgungsqualität, Transparenz und administrative Prozesse weiter verbessert und effizienter gestaltet werden.

The ePA enables insured individuals to centrally store medical documents - such as test results, doctors’ notes, or medication plans - and securely share them with treating providers as needed. This simplifies treatment processes, prevents duplicate tests, and improves collaboration between doctors, hospitals, and other healthcare providers. As a result, insured individuals gain modern, secure, and user-friendly access to their health data. At the same time, the quality of care, transparency, and administrative processes can be further improved and made more efficient.

About RISE (Research Industrial Systems Engineering):

As a manufacturer and driver of digital technologies from Europe for Europe and the entire digital world, the IT company RISE, which was founded more than 20 years ago as an R&D company from the Vienna University of Technology, can point to leading references, long-standing customers, key technologies, solid products and in-depth expertise in sectors such as healthcare, mobility, finance, retail, administration, manufacturing, industry and IT security. RISE enables partners to be solid innovators and digital transformers, while at the same time reliably integrating good old procedural and existing knowledge from established companies and institutions.

Since 2006, RISE has played a leading role in setting up the telematics infrastructure (TI) in the German healthcare system and has brought numerous components and services to approval. RISE is currently responsible for the ongoing expansion of the RISE Highspeed-Konnektor and TI-Gateway, the development of over 22 million highly secure patient files (ePA) for more than 80 statutory and private insurance companies, a service for secure e-mail communication between doctors (KIM), the TI's central identity provider (IDP) for access control to specialist services such as the electronic prescription (e-prescription), several federated IDPs and numerous other special components in the TI. RISE supplies doctors' surgeries, pharmacies and many hospitals with infrastructure software and provides end-to-end operation, maintenance and further development. In addition to ePA deliveries to statutory health insurers, RISE equips a growing number of private health insurance customers with ePA technology and a future-proof health ID.

As a global software construction company as well as a system manufacturer and integrator, RISE has key experience, technologies and components for nationwide and Europe-wide solutions in many digitalization sectors such as gov-tech, insurance, payment and banking, logistics, transport, mobility, public administration, industrial IoT, IT security technology, cell phone security or digital ID.

RISE supplies business partners as a technology manufacturer or integrator and generally leaves broad-based communication to its customers and partners. Please send detailed information on technical, project, technology and research topics by e-mail to:
7a786f79796f4a7863796f277d6578666e24696567. The RISE Group operates in Germany with four companies in the field of substantial digitalization.