RISE is cooperating with two major European rail-way companies as well as two developing countries bordering with EU, where public transportation has a high potential for growth. Several active pilots and R&D projects in the field of all-nation ticketing, electronic and mobile ticketing, homogeny IT-Infrastructure for contactless customer devices, handsets, vending machines and web-Clients have been developed. Acting as a sub-contractor for the global player T-System, RISE is currently implementing a project together with several other partners aiming to provide an innovative ticketing system using modern channels of communication for a large-scale European public transport operator. This project aims to replace the current distribution system of the national railways in stages over the next few years. The distribution system comprises not only the different distribution channels (internet, counter, ticket vending machine, MFT, call centres and travel agencies), but also the underlying systems (e.g. product definition system, offer system) and the necessary IT infrastructure. With the support of RISE, a system concept is developed that ensures the best possible availability, performance, and maximized simplicity of the operational management. RISE is significantly involved in planning and specification of the IT infrastructure. The focus also lies on a highly economical use of resources. RISE is involved in all relevant parts of the IT infrastructure planning and specification.
During specification and development RISE focuses especially on sophisticated usability of the product in order to satisfy the customer at his best. RISE acts as leading and consulting partner, when it comes to user interface design as well as software development. The project is mainly implemented by T-Systems, with the lead of T-Systems-Austria together with other strong Austrian players and will change the history of IT applications in transportation.